Last updated: 2026-06-26
Subscription & Refund Policy
This policy describes subscription billing, cancellation, and refund handling for YMC OS at ymcos.io.
1. Subscription Plans
YMC OS is offered through subscription plans. Plan features and included modules may vary based on the plan you select.
2. Subscription Currency
Subscription prices are always denominated in US Dollars (USD). Your selected language, country, or workspace business currency does not change the YMC OS subscription currency.
3. Workspace Business Currency
The currency you configure inside your workspace is separate from the subscription currency and is used only for your internal business operations such as POS, sales, and reports.
4. Billing Cycles
Subscriptions may be billed on a monthly or annual cycle, depending on the plan selected.
5. Plan Features and Modules
Certain modules and features may be enabled or limited based on your selected plan.
6. One Subscription per Workspace
Each subscription covers one workspace/business. Multi-branch operations are not included unless separately subscribed.
7. Cancellation
Until self-service billing controls are available, you may request cancellation by contacting contact@ymcos.io.
8. Refunds
- YMC OS is a digital SaaS service. Refunds are generally not guaranteed once access has been provided.
- Refund requests may be reviewed on a case-by-case basis.
- Where consumer protection laws apply, applicable rights will be honored.
9. Failed Payments and Non-Payment
If a subscription payment fails or remains unpaid, access to the service may be limited or suspended until the balance is resolved.
10. Changes to Pricing
We may update subscription pricing. Material pricing changes will be communicated where applicable before they take effect.
11. Contact
For subscription or billing questions, email contact@ymcos.io.